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Record created when looking at plan without subscribing

Andrew Neighbour · ·
6:41 AM Saturday, 31 March 2018
None
I have noticed that if a user is logged in and they happen to look at a plans details, an entry is immediately created in the dashboard indicating that the user has a new subscription with status as "not activated." This might be confusing to the user.

I recognize that once a member, they have no need to view details of the plans nor subscribe a second time, but I don't know of a way to prevent this from happening.

On my site you can test it by selecting "Become a Creatrix" - scroll down - chose one of the plans - click on Subscribe - go to Dashboard and a new entry has been added to the list.

login credentials are below...is there anything in the setup causing this? Can you stop it from happening or tell me how to stop it? May be in the ACL access can beset only to guest, so that once subscribed, they no longer see the "become a Creatrix page?"

Many thanks,
Andrew
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