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Profiles are nor switching after buying plan

Pablo Castelo · ·
8:52 PM Friday, 09 February 2018
High
Hello,
My problem is that no user is allowed to create groups. After the user buys a subscription to the only paid plan "Aplicaciones", he should switch from the "Miembro" Profile (default and free) to the "Aplicaciones" profile. The Miembro Profile does not allow to create groups. The problem is that the user stays in the same profile after buying the Aplicacion plan, so his profile is still "Miembro". There is no profile change and, therefore, the user cannot create groups. Could you help me to make sure this profile change happens after buying the Aplicaciones plan, please?
Thanks.
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