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Hi!

I am using Profile Unlocker on ES configured with 5 Profile Types. To be simple let's say Profile Type Level-1, Level-2, Level-3, Level-4 and the last one is named Paid-Suscriber (for some more menu item access etc).

I want to use the Profile Unlocker App on Level-1-2-3-4 but I would like to keep Paid-Suscriber ProfileType out of the upgrading process.

Now, if PayPlan set a user to the Paid-Suscriber ProfileType, if that user has only 50 points (Level-1), that user is downgraded to Level-1 ProfileType automatically losing all tha Paid-Suscriber access rights.

When I configure the App, I did not enable the Paid-Suscriber Access Control but no difference at all. No difference if the App is set as default or not.

What should I do to exclude Paid-Suscriber Profile Type to the refresh process?

Thank you !

Michel
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