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Hello,
We are currently on EasySocial 1.4.12 and wanted to update to the latest version.
When I ran the automated updated, I couldn't find the API key in our dashboard so instead uploaded the installer com_easysocial_full_pro_2.1.6_joomla.zip to /public_html/administrator/components/com_easysocial/setup/packages. I selected it during installation, but once it starts I get the message:
"Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team."
Please advise
We are currently on EasySocial 1.4.12 and wanted to update to the latest version.
When I ran the automated updated, I couldn't find the API key in our dashboard so instead uploaded the installer com_easysocial_full_pro_2.1.6_joomla.zip to /public_html/administrator/components/com_easysocial/setup/packages. I selected it during installation, but once it starts I get the message:
"Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team."
Please advise
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