Response Time
24 — 48 hours
Hi,
The "Pre Expiry" notifications are not sent at all. I did not try other notifications types.
I tried the default one and I have created a custom pre expiry notifications, none of them are working. It is not working since we have updated from version 3 to version 4. We are running the 4.0.8.
The other components of the website are able to send emails.
Thank you to have a look.
Kind Regards,
Jerome
The "Pre Expiry" notifications are not sent at all. I did not try other notifications types.
I tried the default one and I have created a custom pre expiry notifications, none of them are working. It is not working since we have updated from version 3 to version 4. We are running the 4.0.8.
The other components of the website are able to send emails.
Thank you to have a look.
Kind Regards,
Jerome
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