UPDATES PayPlans 5.0.8 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline

Posting Articles = Back to registered users???

Zack Paige · ·
5:07 AM Friday, 25 August 2017
High
Some of my users who write blogs for our site have been reporting that when they save a draft of their article, or even try to publish an article, it reverts them back to a registered user. Currently my Authors have the group of Author, Manager, and Registered User. When they post an article or save as a draft, they loose all access to post an article. I have to go into the site under the Joomla users and change their access back to the 3 listed above. Can you guys go in and check it out and let me know what is going on? I have had it happen to me but I thought I fixed it, but it looks like it is not fixed yet. I think it is with EasyBlog, but I am unsure. Any help is appreciated, and thank you in advance for looking into this. It might be hard to duplicate but I know it is happening because I get reports all the time from different users who experience this.
The replies under this section are restricted to logged in users or users with an active subscription with us