Response Time
24 — 48 hours
dear support,
1. since yesterday i am no longer able to read a full posting by clicking the "more" link insinde of a group or in the activity stream. also the options menu doesnt drop down to edit my own posting. see screenshot attached...
2. i have noticed taht if i leave the browserwndow open for a long time ( like a day) and later come back, it looks like i am still logged in and the website is in sync. but if i try to post something or try to open a chat. errormessages appear like (invalid token..), i believe the connection gets lost. but thatsunfortunate if my users write a post in the activity stream after a long time, and their message gets lost because they first need to reload the window to reconnect. would it be possible to make the browser to reload the website to reconnect to the server/application once per hour as an example, to make sure it stays active / in sync?
can you help my fix this? thanks!
1. since yesterday i am no longer able to read a full posting by clicking the "more" link insinde of a group or in the activity stream. also the options menu doesnt drop down to edit my own posting. see screenshot attached...
2. i have noticed taht if i leave the browserwndow open for a long time ( like a day) and later come back, it looks like i am still logged in and the website is in sync. but if i try to post something or try to open a chat. errormessages appear like (invalid token..), i believe the connection gets lost. but thatsunfortunate if my users write a post in the activity stream after a long time, and their message gets lost because they first need to reload the window to reconnect. would it be possible to make the browser to reload the website to reconnect to the server/application once per hour as an example, to make sure it stays active / in sync?
can you help my fix this? thanks!
1 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
