Response Time
24 — 48 hours
This is a major request for us.
Unfortunately EasySocial doesn't give users much insight about the file types that can be uploaded. It would be ideal if when adding any media files that the form would give users information so that they can upload the correct media types. See some examples below of this information missing:
Video Example 1: https://prnt.sc/s2ufkw
Video Example 2: https://prnt.sc/s2ugmj
Photo Example 1: https://prnt.sc/s2uhm7
Photo Example 2: https://prnt.sc/s2ui41
Photo Example 3: https://prnt.sc/s2uizs
Audio Example 1: https://prnt.sc/s2ujvt
Audio Example 2: https://prnt.sc/s2ul0t
This happens throughout all of EasySocial, Users, Groups, Pages, Events, and the Main Timeline.
I think that not telling the users what to expect could potentially cause some issues with them getting upset because they went through the upload process just to find out that the format they chose isn't supported.
James
Unfortunately EasySocial doesn't give users much insight about the file types that can be uploaded. It would be ideal if when adding any media files that the form would give users information so that they can upload the correct media types. See some examples below of this information missing:
Video Example 1: https://prnt.sc/s2ufkw
Video Example 2: https://prnt.sc/s2ugmj
Photo Example 1: https://prnt.sc/s2uhm7
Photo Example 2: https://prnt.sc/s2ui41
Photo Example 3: https://prnt.sc/s2uizs
Audio Example 1: https://prnt.sc/s2ujvt
Audio Example 2: https://prnt.sc/s2ul0t
This happens throughout all of EasySocial, Users, Groups, Pages, Events, and the Main Timeline.
I think that not telling the users what to expect could potentially cause some issues with them getting upset because they went through the upload process just to find out that the format they chose isn't supported.
James
3 Replies
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