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"Phantom" Default Avatars

Kevin · ·
12:28 AM Tuesday, 18 February 2014
None
When I click on "Avatars" for the default EasySocial v1.1.6 profile on my site I am presented with a very large number of "default avatars". From data-field-avatar-gallery-item data-id=817 to data-field-avatar-gallery-item data-id=6960

1. What is the proper method to remove these "phantom" avatars?

2. A few weeks ago I created about 100 users to test another component. These users were never assigned a profile in EasySocial as they were used for other purposes. When I went back into the ES Admin to continue work with your component, I received the message that there were 100 or so users without profiles. As I was done with the other testing, I then deleted these users through Joomla user manager. Do you think EasySocial had created these duplicative "default avatars" for those unassigned users? If not, any idea how they were created?

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