FREE Get a FREE template when you purchase Social bundle 🚀 ⚡️

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline

PayPlans Update Issues

Cindy Sproul · ·
2:25 AM Thursday, 28 July 2022
High
After updating to PayPlans 5.01 as suggested by the component I have already ran into several major issues. All published add-ons display regardless of the plans they were assigned to. Price variations no longer work, statistics on the backend do not display correct numbers. We also just noticed that emails sent to the client show only html content and not the polished email layouts that were displayed prior to the update. This is by no means an exhaustive list, but some of these issues are major given that they occurred after being applied to the live version of our site. Our test site had no issues with the update.
The replies under this section are restricted to logged in users or users with an active subscription with us