Response Time
24 — 48 hours
So my site is members only, so all menu items except the ones required login and register are set to the Registered Level. Similarly, users can only access 90% of the site if they have a valid subscription through payplans using the menuaccess app.
So when I log out or my session expires on one of these premium pages, I'm greeted with a log in page. So far so good. I log in and the site redirects me to the payplans component and gives the following error.
×Either you have not subscribed to any plan or your subscription has expired. Please subscribe to a plan to access this link.
This is incorrect, as trying to navigate back to that page that I was trying to access while logged out is accessible just fine as designed.
This interuption by payplans when there is a valid subscription could be very confusing to my users when they have a valid subcription. Perhaps they use bookmarks or just leave their computer open for too long and the site accuses them incorrectly of not having a valid subscription. Is there a solution to this?
So when I log out or my session expires on one of these premium pages, I'm greeted with a log in page. So far so good. I log in and the site redirects me to the payplans component and gives the following error.
×Either you have not subscribed to any plan or your subscription has expired. Please subscribe to a plan to access this link.
This is incorrect, as trying to navigate back to that page that I was trying to access while logged out is accessible just fine as designed.
This interuption by payplans when there is a valid subscription could be very confusing to my users when they have a valid subcription. Perhaps they use bookmarks or just leave their computer open for too long and the site accuses them incorrectly of not having a valid subscription. Is there a solution to this?
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