Response Time
24 — 48 hours
Hello,
My current registration workflow issue...
1.) From the community home page, the visitor clicks on the main "Register Today" button to create their profile
2.) They are redirected to the "Plan" page where they first choose which plan to create their user under
3.) On the Plan page, it instructs visitor to first "Register for a new account today"
4.) This kicks them back to ES registration but the default profile is already selected, instead of allowing them to choose which profile to register under. (I want them to be able to choose the desired profile type at this stage).
This is only an issue when sending visitors through the PayPlan option first. If I send visitors to the ES registration step first, they are allowed to select a profile type accordingly.
Can you please look at this and tell me what I need to do to allow the selection of profile type after coming from the selected plan page?
Thank you.
My current registration workflow issue...
1.) From the community home page, the visitor clicks on the main "Register Today" button to create their profile
2.) They are redirected to the "Plan" page where they first choose which plan to create their user under
3.) On the Plan page, it instructs visitor to first "Register for a new account today"
4.) This kicks them back to ES registration but the default profile is already selected, instead of allowing them to choose which profile to register under. (I want them to be able to choose the desired profile type at this stage).
This is only an issue when sending visitors through the PayPlan option first. If I send visitors to the ES registration step first, they are allowed to select a profile type accordingly.
Can you please look at this and tell me what I need to do to allow the selection of profile type after coming from the selected plan page?
Thank you.
3 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
