UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline

Payplan My Account Page is Empty

Neel · ·
3:34 PM Saturday, 25 November 2017
High
When I go to Payplan `My Dashboard` page, I see 2 links in the side bar:

1. My Purchases
2. My Account

In the `My Purchases` page, it shows the plan I have purchased, the plans that have no-status, etc. However, when I go to `My Account` page, it is empty. There is nothing there. My question is:

1. What is the My Account page? What is supposed to show there? Do you have a screenshot sample of what it is supposed to show?

2. When My Account page appears empty, what could be the reason for that?

I will like to get an understanding on My Account page first before I give my backend access. Thank you for your assistance.

Thanks,
Neel.
The replies under this section are restricted to logged in users or users with an active subscription with us