PayPal recurring: How to stop reattempts when failed?

Hello,

When PayPal recurring payment is failed (due to outdated credit card information, etc.), is it possible to prevent PayPal to reattempt?

I'm asking this because we faced the issues below:

1. Customer's recurring payment was failed.
2. His recurring subscription was expired one day later.
3. Notification Emailer notified him that his subscription was expired.
4. Therefore, he newly subscribed a recurring plan, and payment was made successfully.
5. After 4 days, PayPal reattempted for the failed payment of the old subscription, and the payment was made successfully, then old subscription got activated.
6. As a result, this customer had duplicated recurring subscriptions, paying twice.

Several customers experienced the same issue.


Notification Emailer settings:
- When to Email: On change in status
- When new status is: Expired

Configuration > Settings > Expert:
- Wait for Payment: 1 day

Plan Details:
- Expiration type: Recurring
- Expiration time: 1 year

PayPlan version: 3.7.1
PayPal app: 3.7.0


We didn't expect that once expired subscription can be activated again by PayPal reattempts.
If we don't want PayPal to make reattempts, how do we configure?


Thanks,
Rikao