UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline

Paypal plugin will not pay

Chad · ·
1:31 AM Monday, 06 November 2017
High
It goes through the whole process but it does not complete the transaction.

I would expect that coming back to the site after approving payment with paypal that there would be a final button to press to actually pay... but there isn't so the payment is left as "invoice-checkout" rather than "invoice-paid". There needs to be a button to approve final payment.

In the transaction tab the message column reads "The payment is pending. See pending_reason for more information."

Tested in sandbox.

This is the vanilla Paypal plugin with non-recurring payment.

This is a fresh install of latest version of payplans.

This ticket is marked as high priority because non-recurring payal payment cannot be accepted in this state.
The replies under this section are restricted to logged in users or users with an active subscription with us