Response Time
24 — 48 hours
Good morning,
The notifications which appear on the screen (next to the little bell) do not seem to be working on my forum. The Respondent who starts the discussion receives both the email & on screen notification, however none of the other administrators / Super Users are getting the on screen notification (they do receive the email notification, but not the one which appears when they login next to the bell?)
I want to make sure firstly that I have the settings correct. Within settings / notifications - I have 'Notify admins on new posts' and also ' Notify admins on new replies' - should this notify them both via email and onscreen? Is there a way that all super users / moderators receive both the email notification and the onscreen notification.
The notifications which appear on the screen (next to the little bell) do not seem to be working on my forum. The Respondent who starts the discussion receives both the email & on screen notification, however none of the other administrators / Super Users are getting the on screen notification (they do receive the email notification, but not the one which appears when they login next to the bell?)
I want to make sure firstly that I have the settings correct. Within settings / notifications - I have 'Notify admins on new posts' and also ' Notify admins on new replies' - should this notify them both via email and onscreen? Is there a way that all super users / moderators receive both the email notification and the onscreen notification.
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