Response Time
24 — 48 hours
Hi!
(This is probably connected to my earlier ticket #129278: Subscriptions stopped working )
I have a problem that not all subscribers get the notification emails. See attached screen shots of our subscribers (where I know three people DID get the notification email) and the logs for the email server at riksarkivet.se (no email notification arrived for Sanja H and Moa R). It seems that for example Sanja H gets them when I publish them from /administrator instead of the back end. At least she got the notifications earlier. Could you please have a look at the settings? The login details for the site is in #129278
(This is probably connected to my earlier ticket #129278: Subscriptions stopped working )
I have a problem that not all subscribers get the notification emails. See attached screen shots of our subscribers (where I know three people DID get the notification email) and the logs for the email server at riksarkivet.se (no email notification arrived for Sanja H and Moa R). It seems that for example Sanja H gets them when I publish them from /administrator instead of the back end. At least she got the notifications earlier. Could you please have a look at the settings? The login details for the site is in #129278
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