Response Time
24 — 48 hours
Hi guys,
I have found a small issue with video uploads. Normal video uploads from a previous recorded file library on a pc or mobile works perfectly. When I tried to do it from an iPhone, you get the option to upload from a Video Library or Take Video. The Take Video records on the spot and then uploads. The upload went well, however, when played back it doesn't have sound. Normal uploads work fine.
Many thanks
I have found a small issue with video uploads. Normal video uploads from a previous recorded file library on a pc or mobile works perfectly. When I tried to do it from an iPhone, you get the option to upload from a Video Library or Take Video. The Take Video records on the spot and then uploads. The upload went well, however, when played back it doesn't have sound. Normal uploads work fine.
Many thanks
5 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
