UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline

New user registration not working

Alex Boyd · ·
4:08 AM Sunday, 08 November 2015
High
Hi

I am a little confused as to how my login system works, as I didn't build my website and the people who did, are unreachable, permanently.

So first I need to know if my login is done through JFBConnect or through Easy Social, I am asking you both to get some help.

So is the first attachment the login from Easy Social or JFBConnect?


When I try and enter a new user name and password into 'register' I get shown the second attachment at the top of the page


If I click on the joomla login button, I get the pop up in the third attachment, which is normal and I believe is a JFBConnect login screen, please correct me if I am wrong.


When I click on register I get the registration screen in the fourth attachment, again could someone tell me if this is an Easy social login screen or a JFBConnect screen?


So I fill in all the information, click register and I get the messages shown in the fifth attachment


So herein lies the problem.

I cannot get my users to register with my site unless they use the social media logins, which do all work perfectly, but I should be able to have a normal login as well.

Could someone please help me out here, I would really appreciate it and would like to get this sorted a soon as possible.

There must be something that has gone wrong because I didn't used to have this problem, but I also don't really know when it started.

I thank you all in advance.
The replies under this section are restricted to logged in users or users with an active subscription with us