UPDATES PayPlans 5.0.8 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is online
Our support specialists is available now. We will attend to you as soon as we can.
  Support is online
Please review 2.0.15 Fb New User sign-in process to allow sign-in completion. I've reverted to 2.014 installation. The issue appears to be where the account is being created. Below are the steps for the 2.0.14 installation, which is working and what I thing is occurring with the 2.0.15 process:

2.0.14
New user selects "Sign in with Facebook"
New user selects "Create My Account"
User selects profile type from available profile options
User clicks "Complete Registration"
User is signed in and taken to home page as expected.

2.0.15 Issue
New user selects "Sign in with Facebook"
New user selects "Create My Account"
(appears the account is now being created after this step)
User selects profile type from available profile options
User clicks "Complete Registration"
(registration fails - appears an account with user id already exists

Thanks for your help.
The replies under this section are restricted to logged in users or users with an active subscription with us