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New Launcher Removes or Cannot See Api Key for Update

Richard · ·
2:45 AM Wednesday, 02 November 2016
High
I tried to update from v1.4 to 2.0.2 but was advised to install the new launcher at Step 3.

I installed the new launcher.

When I tried to update with the new launcher, it failed at Step 3 as my api key is no longer visible and the message says 'Contact Support'.

I do have a subscription, so either the new launcher cannot see the api key or has removed it from the admin area, can you correct this please?
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