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Hi guys,
We noticed something very unusual after we turned on email notifications for our subscribers. When our team 'schedules' a post to go out at a later time, not only does an email get sent about it when the time comes but an email from old posts from weeks ago gets sent out. We haven't been able to trace a pattern apart from the fact that this is only happening when a post is 'scheduled' for later, not when it is immediately published. On one of the old posts, the author name changed by itself to someone who did NOT originally write the post! Can you advice us on what to do to stop these old emails from going out?
Also, we noticed some emails go out more than once for the same post. Why does this happen and how can we stop it? We only want one email to go out per blog post.
Look forward to hearing from you!
We noticed something very unusual after we turned on email notifications for our subscribers. When our team 'schedules' a post to go out at a later time, not only does an email get sent about it when the time comes but an email from old posts from weeks ago gets sent out. We haven't been able to trace a pattern apart from the fact that this is only happening when a post is 'scheduled' for later, not when it is immediately published. On one of the old posts, the author name changed by itself to someone who did NOT originally write the post! Can you advice us on what to do to stop these old emails from going out?
Also, we noticed some emails go out more than once for the same post. Why does this happen and how can we stop it? We only want one email to go out per blog post.
Look forward to hearing from you!
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