Response Time
24 — 48 hours
Dear team easyblog and forum users.
We moved our whole webiste to a new host and their server.
There is Joomla and EasyBlog on the main website and an Oxid eShop on a subdomain.
Since then we have user-realted errors that appear randomly by clicking somewhere in the blog (frontend) or working in the backend. The error also can be reproduced by clicking on special categories* or by clicking on an article via tagcloud for example.
*We made an joomla menue for that instead of using the navbar. But we tested taking it off but it made no difference.
The user gets a timeout error message on the mainsite and the subsite and it takes roundabout 10-15 minutes until you can reach any site again. Cause the shop is also affected and it shows in the ordering rate, we completely took easyblog down and removed all the links guarding to the blog.
Because we were also working on the blog settings and article in the same week as we got moved our website, we cannot really tell if we made a mistake or if it's something to do with the new server.
So are there any ideas, what is causing the problem?
We were so happy with the blogging tool and really appreciate to get it working again!
Thanks in advance and we hope you enjoy your day – team kulmine
We moved our whole webiste to a new host and their server.
There is Joomla and EasyBlog on the main website and an Oxid eShop on a subdomain.
Since then we have user-realted errors that appear randomly by clicking somewhere in the blog (frontend) or working in the backend. The error also can be reproduced by clicking on special categories* or by clicking on an article via tagcloud for example.
*We made an joomla menue for that instead of using the navbar. But we tested taking it off but it made no difference.
The user gets a timeout error message on the mainsite and the subsite and it takes roundabout 10-15 minutes until you can reach any site again. Cause the shop is also affected and it shows in the ordering rate, we completely took easyblog down and removed all the links guarding to the blog.
Because we were also working on the blog settings and article in the same week as we got moved our website, we cannot really tell if we made a mistake or if it's something to do with the new server.
So are there any ideas, what is causing the problem?
We were so happy with the blogging tool and really appreciate to get it working again!
Thanks in advance and we hope you enjoy your day – team kulmine
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