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Hi,

I installed the mobile template today and I cannot get it to work. There were no installation instructions so I basically installed it like any other Joomla extension - is that correct?

It installed and enabled 3 files.

When I go to my website on a mobile device I get the error message:

Error - T3 Framework is not enabled

If I go to Administrator/Extensions/Manage and disable the 3 files my site works again.

I have updated the T3 Framework to latest version and made sure the plugin is definitely enabled and I have cleared site and browser cache. If I re-enable the components I get the error again.

Is there anything else I should try?

Kind regards

Mel
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