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My test member was just upgraded. I did this via the back end. I see him as Premium and also I see his subscription in PayPlans is also a Premium -Forever.

On his profile I see a basic member badge and also still see the upgrade to Premium option displayed.

I would think the new user would assigned a premium member badge (photo 1) and also the Upgrade option would go away (photo 1)

In the back end I have made the module "membership" and assigned it only to Basic & Registered Members. Is this correct or should it be ONLY Basic members?
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