Response Time
24 — 48 hours
Tried the different installation options. I am not interested in giving you access so you can make it run for me. I need to be able to install and manage this myself or it goes directly > /dev/null.
I have entered my domain info on my dashboard. I tried regenerating your API key. No go.
This installation failed and it said to contact support. Fine. I am contacting support.
Not really impressed with seeing a common issue with no serious detailed explanations - just a bunch of posts where you (Stackideas) went and logged in and magically made it work.
Why is this happening?
How can we avoid it?
Is there some variable your install script should be looking for to avoid this 'failure' (which is a really negative experience on first installing)
Thank you for any details,
Bridgette
I have entered my domain info on my dashboard. I tried regenerating your API key. No go.
This installation failed and it said to contact support. Fine. I am contacting support.
Not really impressed with seeing a common issue with no serious detailed explanations - just a bunch of posts where you (Stackideas) went and logged in and magically made it work.
Why is this happening?
How can we avoid it?
Is there some variable your install script should be looking for to avoid this 'failure' (which is a really negative experience on first installing)
Thank you for any details,
Bridgette
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