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Hi,

I can see it in the EasyDiscuss selling page which outlines the features, but I can't seem to find it. Easy Discuss: Allows you to create forums, advanced support and a ticketing system.

I have set up the forum, but what's the process for setting up more of a 'ticketing system'? I guess the important part is a menu item to an admin user....and then to optionally set that to private?

Feel like I've gone through everything, but am at a loss.

Thanks

Chris
2 replies
Muhammad Fadhli replied on Wednesday, June 15 2016, 10:45 AM
Accepted Answer
Hi Chris Good,

I am sorry for the delay of this reply. You can make a private discussion where it will only be visible by creator and the moderator of the category by:
1. Click EasyDiscuss>Settings>General>Composing>General>Enable Private Postings
Best regards,
Fadhli

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