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Urgent
My site details are in my Dashboard.

I tried to do the minor upgrade from 5.1.3 to 5.1.4, and everything broke. The website went down and I was getting a 500 error on both the front end and backend. I could not even log into the admin area of Joomla.

The only way I could gain access to the website again was to rename the easyblog component directories for the front end and back end.

When I attempted a reinstall, I got the same issue all over again. It completed installing the admin site files part of the install and then it stopped. Checking the front end showed a 500 error and the backend had the 500 error too.

How could a simple upgrade of easyblog break both the front and backend of the website?

Please help. At the moment our blog is completely offline.
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