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Hi there,
we are using EasySocial in combination with PayPlans and are in pre go-live project with final setup and testing.
We are facing an issue with E-Mails not displaying our website/company logo altough the logo is being referenced in the backend (see screenshot)
But when I take a look on E-Mail Templates in backend and do a preview ...then I can see the logo on any of the E-Mails (see screenshot)
What could be the reason ?
Regards
Markus
we are using EasySocial in combination with PayPlans and are in pre go-live project with final setup and testing.
We are facing an issue with E-Mails not displaying our website/company logo altough the logo is being referenced in the backend (see screenshot)
But when I take a look on E-Mail Templates in backend and do a preview ...then I can see the logo on any of the E-Mails (see screenshot)
What could be the reason ?
Regards
Markus
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