UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is online
Our support specialists is available now. We will attend to you as soon as we can.
  Support is online

Latest update crashed joomla entirely

Joel Grant · ·
11:21 PM Wednesday, 26 April 2017
High
I was having javascript_void errors show up when attempting to edit blogs (we are on outdated joomla 2.5). We update about every 60 days. There was an alert in the backend dashboard saying there was a critical update issues. I downloaded the new installer, uploaded it to joomla and proceeded. I was unable to click the proceed button because of a java error and unable to exit the installer. Meanwhile, our entire joomla site has crashed! I have cloudflare in development mode thinking that was part of the java issue, it wasn't. I'm working on a restoration from a backup right now.
The replies under this section are restricted to logged in users or users with an active subscription with us