UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline

Issue with discount codes and recurring payments (new invoices are not generated)

Rasmus Bech - Opdag Verden · ·
7:49 PM Wednesday, 07 February 2018
High
Hi

I discovered a big issue with using discount codes and recurring payments. The issue is, new invoices are not being generated when using discount code on first invoice (other discount types has not been tested atm), only a transaction is created on for the same invoice. That is not right, and effectively makes the discount apply every time the subscription is renewed.

This is a big issue, that effects our bottom line. I've shared a dropbox link with you in "additional information" with a short video from our developer to show the issue.

I hope you can help fix this ASAP.

Thanks
The replies under this section are restricted to logged in users or users with an active subscription with us