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Installing theme gives 500 error

Cheryl Viirand · ·
9:52 AM Sunday, 21 February 2016
None
Hi -

I'm trying to upload the Wanderers theme, to no avail. I downloaded the theme no problem, unzipped it and then proceeded to try to install the "2.5" version. First, I tried via the Themes Installer within the EasySocial administrator (as per your documentation) -- this resulted in a 500 error. Then I saw on your forum that another user was told to install Wanderer via the Extension Manager, so I tried that next. I received a "success" message there - yet Wanderer does not appear in the list of themes within the EasySocial Themes settings so I'm unable to select or configure it. What am I missing - and which way am I supposed to install it? :o

Thanks,
Cheryl
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