Response Time
24 — 48 hours
The new inactive users mailing is a great new feature. Just a quick question to help me understand how it works...
Does it trigger just once per user, or multiple times per user for as long as they remain inactive?
So if I set it to "1 Month", I know the mails go out once a user hits the 1 month of inactivity... but then if that person remains inactive for another month, do they receive another reminder at the month 2 mark?
Does it trigger just once per user, or multiple times per user for as long as they remain inactive?
So if I set it to "1 Month", I know the mails go out once a user hits the 1 month of inactivity... but then if that person remains inactive for another month, do they receive another reminder at the month 2 mark?
11 Replies
The replies under this section are restricted to logged in users or users with an active subscription with us
