UPDATES EasyBlog 6.0.14 Released! Joomla 5.x and PHP 8.x compatible now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
It is currently a public holiday for us from where we are at.

There may be a delay in our responses but rest assured that we will be back at full speed when we are back to the office.
  Support is offline
Dear Support,

The captcha function will need very MUCH of an improvement.
Here is the case, I had spend 2 hours typing in EasyDiscuss with a master document for our user.

But when I enter the captcha, I thought I had it correct, but then when I submit it prompt me error, and the page had refresh TOTALLY, and all my typing is gone.

There's should be some caring on this function, it SHOULD NOT refresh the whole page, and even with the REFRESH the post should be store to a session, so User won't lose the post. This is the worst issue we had now. And sorry for my wording, I am very upset that this is not thought out completely.

So I had come up with some solution that can resolve this problem. (Feature request)
Captcha should be verify on page with a check at the side of the input box, like others popular fourms plugin.
The content field and the title field should be store in a session, so if user mistakenly refresh or accidently closed the browser, or the browser crached, there's still crumbs left.
And auto save function to trigger every 30-60 seconds, to prevent crashes and burnssssss.

Really hope this product can tune to the very best.
I am sorry for the BLAH, but I had just lost a thousands word essay, still can't believe about it. :(
And now to solve this problem, I need to type all post on my trusted TextEditor and paste it in, like I am doing now.

http://screencast.com/t/4etQZPfYttN

Vincent
The replies under this section are restricted to logged in users or users with an active subscription with us