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I Can Not Download Product.
Resolved

Hello,

I have just purchased renew product. But I can not download product .
Please advice;

Best regards,

EaungfahJ.
6 replies
  • Sylvie replied on Monday, September 19 2016, 06:19 PM
    Hello EaungfahJ,

    I'm really sorry for the inconvenience caused. Would you mind providing me with your order reference please? So i can update your account accordingly. :)
    Yours Truly,
    Sylvie
  • Seksak Hoonsa-ard replied on Monday, September 19 2016, 06:26 PM
    Please check from attach file.

    Best regards,

    EaungfahJ.
  • Seksak Hoonsa-ard replied on Monday, September 19 2016, 06:27 PM
    Or my purchased is on processing.

    Order ID : SI160919-4203-92184
    Paid In Full : Sep 19, 2016
  • Sylvie replied on Monday, September 19 2016, 07:06 PM
    Hello EaungfahJ,

    Thank you for providing me with your order reference, i have already updated your account and would you mind checking and verifying it on your dashboard please? :)
    Yours Truly,
    Sylvie
  • Seksak Hoonsa-ard replied on Tuesday, September 20 2016, 11:43 AM
    Thank you for your update my account.

    Best regards,

    EaungfahJ.
  • Muhammad Fadhli replied on Tuesday, September 20 2016, 12:11 PM
    Glad to hear that your issue has been resolved now. :)

    As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

    Have a nice day ahead ;)
    Best regards,
    Fadhli

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