Response Time
24 — 48 hours
I just upgraded EasySocial and configured the Akismet and the CleanTalk apps the day before yesterday. Now I am being blocked from making comments on my site.
This is the message I am getting on the following page: https://www.drcarney.com/club :
"The system has flagged your message as a spam. Please try again"
Can you give me directions as to how I can change the settings to not cause this to happen. I do post often to the site replying to people, etc... and wonder if that is why this is happening?
This is NOT happening to our Komento comments. it is only happening to our EasySocial comments.
I have solved this problem temporarily by turning off the Akismet application from within EasySocial. But, that does not seem like the correct solution to this problem. :-)
Thank you, Sean Carney
This is the message I am getting on the following page: https://www.drcarney.com/club :
"The system has flagged your message as a spam. Please try again"
Can you give me directions as to how I can change the settings to not cause this to happen. I do post often to the site replying to people, etc... and wonder if that is why this is happening?
This is NOT happening to our Komento comments. it is only happening to our EasySocial comments.
I have solved this problem temporarily by turning off the Akismet application from within EasySocial. But, that does not seem like the correct solution to this problem. :-)
Thank you, Sean Carney
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