UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline

HTTP ERROR 500 when search some words

User · ·
11:39 PM Monday, 09 September 2019
Normal
Hello. I gain problem when try to serach some words.
One of them is "утонула"
https://crimson-land.ru/search?q=%D1%83%D1%82%D0%BE%D0%BD%D1%83%D0%BB%D0%B0

Google Chrome display HTTP ERROR 500.
if search ALL type content of VIDEOS only.
I beleave it caused by some video(s).

The only way I can do is reindex finder content?

I know at the moment one of the moderator check old linked videos (one by one) and delete it. But he do it everyday during 3 months (and still didn't finished). So I can't reindex it in finder everyday.
May be when he delete video, finder index still in system and it cause problem?

Thanks.
The replies under this section are restricted to logged in users or users with an active subscription with us