FREE Get a FREE template when you purchase Social bundle 🚀 ⚡️

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline

Help stop error messages

Michael Stanek · ·
7:49 PM Tuesday, 02 August 2022
High
Hi Manisha, we had a faulty payment on Paypal. Don't know what but something went wrong and the instant payment notification didn't go thru so the Payplans order was not created. Instead it created an endless error email that keeps coming even after a Paypal refund. PLease help. The error email is at https://www.redmine-x.com/download/error.eml
The replies under this section are restricted to logged in users or users with an active subscription with us