Response Time
24 — 48 hours
Hi.
I went to my account and downloaded the Easyblog Launcher and component, and followed the instructions. I thought it was just an upgrade over my previous Easyblog because the toolbar looked out of place after I upgraded my Joomla template. When I started it, I noticed that it was not proceeding, so I thought not to upgrade it. Behold to my horror, when I went to the Easyblog component, it went to the installation page. I was not able to retrieve my old blog files, probably about 400+ or so. That left me with no choice. So I was forced to proceed with the installation and hopefully my old blog posts are still there. Now I face this error "Sorry, there was (were) some errors when trying to extract the queries.zip file. Please contact our support team." Praying hard that my old posts are still there.
I went to my account and downloaded the Easyblog Launcher and component, and followed the instructions. I thought it was just an upgrade over my previous Easyblog because the toolbar looked out of place after I upgraded my Joomla template. When I started it, I noticed that it was not proceeding, so I thought not to upgrade it. Behold to my horror, when I went to the Easyblog component, it went to the installation page. I was not able to retrieve my old blog files, probably about 400+ or so. That left me with no choice. So I was forced to proceed with the installation and hopefully my old blog posts are still there. Now I face this error "Sorry, there was (were) some errors when trying to extract the queries.zip file. Please contact our support team." Praying hard that my old posts are still there.
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