Dear Stackideas team,
I'm trying to make my website GDPR compliant. From my understanding of your documentation, the user should be able to export all his comments from the Komento Dashboard. I already read Komento Documentation: GDPR
and this posting
. My questions are:
1) Where can I respectively my users find the "Komento Dashboard"? I don't see it anywhere accessible from the frontend?
2) I would prefer to do the data export myself. As I'm using the Joomla Privacy features, I'd like to reply to a GDPR information request with a single e-mail including both the exported data from Joomla (user account data, user's articles) and
from Komento. Is there a way for me to do the export for a certain user from the backend so I can include the resulting file in my e-mail? Or even better: are there plans to integrate with the Joomla privacy component
? From my point of view, this is the only way to go when it comes to collecting user data from different extensions by different developers.
3) How do I handle deletion requests? It might not be sufficient to tell a user to delete all of their (maybe thousands) comments manually on their own when they can't even remember which articles they have commented on. However, the backend doesn't seem to allow filtering or sorting by user in the "Comments" section.
Thanks and best regards,