Hi there,
We have created a "free" member type and limited the number of friends they can have.
However, when a member reaches that limit, there is no notification of that fact. Members do not know they have reached the limit and log support requests like that below:
Every time I want to add someone as a friend it keeps on going and going but nothing happens. Regardless of type of connection, phone, tablet or laptop being used. .
This makes members think the website has a problem.
How can we create a popup or similar message to tell members they have used up their allowed friends quota?
For example, if you have reached your limit and attempt to add a new friend, you should get a "custom" message popup saying you have reached your limit.