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"Friends limit reached " message

Marc · ·
1:18 PM Friday, 22 September 2017
None
Hi there,

We have created a "free" member type and limited the number of friends they can have.
However, when a member reaches that limit, there is no notification of that fact. Members do not know they have reached the limit and log support requests like that below:

Every time I want to add someone as a friend it keeps on going and going but nothing happens. Regardless of type of connection, phone, tablet or laptop being used. .


This makes members think the website has a problem.

How can we create a popup or similar message to tell members they have used up their allowed friends quota?

For example, if you have reached your limit and attempt to add a new friend, you should get a "custom" message popup saying you have reached your limit.
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