Response Time
24 — 48 hours
When the feeds are processed and articles imported, mailchimp is starting a campaign and sending out "notifications of new posts" although they are not published yet. (We groom and time article releases).
This timing issue causes users to get a message that the system "cannot find that entry" (see attached).
Needless to say, this is not the behavior we would like to see. Emails should only be sent at publication of posts, not import.
Can email a recent example if needed.
This timing issue causes users to get a message that the system "cannot find that entry" (see attached).
Needless to say, this is not the behavior we would like to see. Emails should only be sent at publication of posts, not import.
Can email a recent example if needed.
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