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Failed Upgrade in Step 3

Paul Aydelott · ·
1:00 AM Wednesday, 14 January 2015
None
An error message pops up and says that it can't find any record of purchase from my account. My order id was SI141210-1901-68120 on 9 January. How can I continue to upgrade to 1.3.15 from 1.3.13?
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