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ES Video Encoding

Fidel Carrera · ·
1:00 AM Thursday, 22 June 2017
Normal
When my users try to upload a video, they receive this message but the progress bar never completes:

Video uploaded successfully and video is being processed. Please do not close the browser or refresh the page
Processing Video
null%
We are currently encoding your video. Please do not close or refresh the browser.

How can I fix this on my end so that the uploaded videos encode?
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