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ES Mobile template update issue

Michael · ·
8:30 AM Friday, 25 January 2019
High
Team,

We updated the mobile template we use, however, we have now gotten report from some users advising they are unable to login on the following browsers:

iPhone's Safari: We have multiple reports of invalid tokens. We have advised to refresh browsers but we are told this does not fix the issue. We seem to be able to replica on our end too.

You will notice when you click on "Get Started" and "I forgot my password" it simply loops redirects to homepage on Safari browsers (We tested using iPhone 7s)

Google chrome: We have had a few reports of newsfeed not loading occasionally but looping unending. We seem to be able to replicate this too.

Can you please advise.

Thank you
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