SECURITY UPDATE EasyDiscuss 4.1.16 Released. Important security update and minor bug fixes 🔑

Helpdesk

ES Custom fields issue with search

Hello SI Support,

we have some custom fields in EasySocial. Multitextbox and Checkbox. Now if i am searching for a field the result of "is empty" + result of "is not empty" should be equal to total count of users (with no privacy). But there we have big differences.

Some of the fields have been added after adding the members. Now it seems, if an old member edits and saves his account, the new field is rated as empty or as not empty. But if an old member does not edit and save his profile, the field is handled, as if it would not be existent for the search. The Account does not seem to know, that there has been a field added.

Can you confirm this behavior? If so can you please provide a solution for this. Recent added custom fields should be handled as existent and empty for searching purposes.

Thank you and best regards

This section can only be seen by users with a valid subscription.
If you have a valid subscription, please login now

Your time
Stack Ideas HQ
Support is
Offline

It is currently a weekend from where we are at. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!

Subscribe for product updates & promotions