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Errors on instal

Alex · ·
8:04 AM Saturday, 14 January 2017
Low
Is it possible to install your extensions on non-support-licensed sites? I am seeing some instal issued and wanted to rule out if this is a problem?

My understanding is I can install on any site, but can only request support on the domain on file? Is this correct

Errors I am seeing are:

Initializing Database Failed
Sorry, there was some errors when trying to extract the queries.zip file. Please contact our support team.

Thanks,
Alex
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