UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
  Support is offline

Error while processing task: dowload

Adriana Zocchi · ·
5:20 PM Tuesday, 13 February 2018
High
Hello,

I have just got a new membership, and having error installing PayPlans version 3.5.5.
Also, the installation prevented me use my previews version 3.5.1(that disappear from the menu and clicking on its links on the frontend trows a 404 error), what is DAMAGING my business.

I tried first to update via Joomla updated, but it seams to search for the old Readybytes website.
I tried following instructions on the dashboard page of your site:
Installing 3.5.5 package gives me "Error while processing task: download".
Installing 3.6.3 package directly give me "Some fatal error occured!" (images attached)

Have cleared cache several times between one installation and another.
Have checked chmode of files/directories and they are ok.

Please need help and instructions what to do ASAP

Thank you
The replies under this section are restricted to logged in users or users with an active subscription with us