UPDATES EasyBlog 6.0.11 Released! Update to the latest version now!

Helpdesk

Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
Our team is away during the weekend. Some answers may already be available on our documentation

Rest assured that we will get back to your posts as soon as the week starts!
  Support is offline

Error updating

Hostmaster Premiss · ·
3:19 AM Saturday, 09 November 2013
None
Hi

After upgrading Joomla to 2.5.16 the installer will not run.

The system says:

Installed version: 3.8.14670
Latest available version: 3.9.14998

It tells me the following: Error Please enter the correct API key. You may generate it from http://stackideas.com/account/my-account.html ...

Our API key is valid until april 2014
The update process stops at 10%
Starting upgrade process ...
Downloading patch files ...
Updating Foundry Framework

Please advice
The replies under this section are restricted to logged in users or users with an active subscription with us