Your Time
Our Time
Response Time
24 — 48 hours
We strive to provide the fastest ever response possible. However, we are not super beings.

Allow at least 24 — 48 hours
  Support is offline
It is currently off working hours and most of us aren't around

Rest assured that we will get back to you as soon as the day starts tomorrow!
It is currently a public holiday for us from where we are at.

There may be a delay in our responses but rest assured that we will be back at full speed when we are back to the office.
  Support is offline

Error cron task

BIBI · ·
7:29 PM Saturday, 15 September 2018
I received email (10 by day) about an error cron task and I don't know how to fix it:

A cron task was failed,;task=cron crashed when we tried to run it. Error (php_network_getaddresses: getaddrinfo failed: Name or service not known) - (0)

Thanks for your help.
The replies under this section are restricted to logged in users or users with an active subscription with us